Carmen | Floral Luxe Maxi Dress

Carmen | Floral Luxe Maxi Dress

Embrace effortless elegance with the Carmen Floral Luxe Maxi Dress, a stunning blend of charm and sophistication. Featuring delicate, adjustable spaghetti straps, this dress offers a customizable fit that beautifully flatters your silhouette. The sheer, flowing fabric and graceful ruffle details create a dreamy, romantic look perfect for any summer occasion.

WHY YOU'LL LOVE IT:

• Delicate Adjustable Straps: Designed for a personalized fit, ensuring comfort and support throughout the day.
• Sheer, Ethereal Fabric: A lightweight material with a subtle shimmer that catches the light and enhances your look.
• Graceful Ruffle Details: Adds a charming, feminine touch, elevating the dress’s elegant design.
• Seamless Concealed Zip: Ensures a sleek, polished finish, keeping the focus on the dress's graceful lines.
• Versatile & Timeless: Perfect for everything from summer gatherings to garden parties or a romantic evening out.

The Carmen Floral Luxe Maxi Dress is a must-have for anyone who loves timeless, effortless style. Whether you're strolling through sunlit streets or attending a chic soirée, this dress ensures you make a graceful and unforgettable impression.

FREE SHIPPING

To show our gratitude for your support and patience, we offer complimentary standard shipping on all orders across Australia—no minimum spend required.

Our delivery typically takes 8-18 business days. This process consists of two main sections: Processing and Shipping.

PROCESSING TIME

Once your order is placed, it is processed within 1-3 business days. Orders received before 8pm AEST Monday to Thursday are processed the same day, while orders placed after that time are processed the next business day. However, orders placed on Fridays or weekends are handled first thing Monday. Please note that orders are not processed public holidays.

SHIPPING TIME

After processing, your package will arrive within 7-15 business days. Occasionally, external factors like weather or courier delays may extend this timeframe. Thanks for your patience!

FREE SHIPPING

To show our gratitude for your support and patience, we offer complimentary standard shipping on all orders across Australia—no minimum spend required.

We highly recommend reviewing our size guide and description before making a purchase, as returning items can take time and impacts our small business. If you’re unsure about the fitting or look of an item, don’t hesitate to contact us – we’re happy to assist before you complete your order!

To see the steps to refund a product, view our Refund Policy.

REFUND ELIGIBILITY
To qualify for a full refund, returns must meet the following conditions:

• Item is unworn, unwashed, and unused
• Original tags and packaging are intact
• Return request is initiated within 14 days of delivery confirmation

Items that don’t meet these criteria may be refused or subject to a restocking fee of $9.99 AUD.

EXCHANGES
Yes, we accept exchanges. The most efficient way to get an exchange is to return your order and place a new order for whatever item you desire. 

RETURN POLICY
If you need to return an item, you have 14 days from the date you receive your order to initiate the return process. Please note the following:

• Return shipping costs are the responsibility of the customer.
• The return label is also the responsibility of the customer.
• Our warehouse is based in Asia, so shipping costs generally range from $20 to $35 AUD depending on your location.
• We recommend choosing a shipping method with tracking to ensure your return is safely delivered, as we are unable to take responsibility for lost returns.

If you have any questions or need help with your return, please reach out to us at sales@lilyandrosemelbourne.com. We’re here to assist you!